Privacy Policy
Your Privacy Matters to PT Agribid Industries Indonesia (AGRIBID).
At Agribid, your trust is our most valuable asset. We are committed to protecting your personal information and using it only in ways that you expect and authorize. This Privacy Policy outlines how we collect, use, and safeguard your information, ensuring that your data is handled with integrity, confidentiality, and transparency.
Our Privacy Commitment
Security and Confidentiality : We maintain rigorous standards of security and confidentiality to protect any personal information you share with us. Your data is managed with the utmost care and in accordance with best practices.
Minimal Data Collection : We collect only the data necessary to provide high-quality services. This includes keeping you informed about our products, services, and business opportunities, and effectively managing our operations.
Authorized Access : Access to your personal information is restricted to authorized Agribid personnel who are trained in handling customer data responsibly. Any breach of our privacy standards will lead to disciplinary action.
Non-Disclosure : Your information is never shared with external entities without your consent, except when required by law, or when previously disclosed to you through an agreement. We do not sell or rent your data.
Confidentiality Control : We maintain strict control over the confidentiality of your information. You can be assured that your data remains secure with us.
Third-Party Compliance : If we engage third-party service providers, we ensure that they comply with our strict privacy standards. These partners may be audited periodically to confirm compliance.
Data Accuracy : We aim to keep your data accurate and up-to-date. We provide convenient access to your account information (unless restricted by law), and we promptly correct any reported errors.
Payment Gateways
Secure Transactions : We partner with secure and reputable payment gateways to ensure that your financial data is protected during transactions using industry-standard encryption and security protocols.
Data Privacy : We do not store your payment information on our platform. Your sensitive financial data is securely transmitted to and processed by our trusted payment gateway partners.
Third-Party Payment Providers : During payment, you may be redirected to the platforms of our secure third-party providers. These providers are selected for their adherence to privacy and security best practices.
Payment Gateway Partners : Our payment partners are responsible for securely processing your transactions. We only work with trusted providers who comply with regulatory standards to protect your information.
User Responsibility : We encourage all users to remain vigilant when making online payments. Never share your payment details and always ensure you are on a secure network.
Data Collection by Agribid
To deliver a seamless trading experience, Agribid may collect the following personal details:
- Full Name
- Address
- Contact Information
- Government-issued identification details
- Login Credentials for the Agribid website/app
- Financial details including payment instrument data
- Trading activity on Agribid platforms
- Other relevant trading information
Sensitive personal information is protected as per applicable legal standards and is stored securely in Jakarta, Indonesia.
Purpose of Data Collection
We use collected data to:
- Facilitate trading and transactions on our platform
- Enhance and personalize your experience
- Fulfill legal and regulatory obligations
- Communicate regarding transactions, services, and promotions
- Evaluate creditworthiness and share relevant data with financial institutions for trade financing
Use of Cookies and Identifiers
We use cookies and similar technologies to:
- Recognize users and tailor user experiences
- Save user preferences
- Improve platform functionality
- Prevent fraud and boost platform security
Information Sharing with Third Parties
Agribid shares personal data only when necessary, such as:
- With banks and financial institutions for trade-related financing
- With public or private agencies for auction participation
- With vetted third-party providers for logistics, marketing, assessment, and payment processing under confidentiality agreements
- During business mergers, transfers, or acquisitions
- To comply with legal obligations and law enforcement requests
Information Security
Agribid is committed to safeguarding your data through:
- Encryption and secure data transmission
- Physical, electronic, and procedural safeguards
- Identity verification processes before disclosure
- A documented and enforced security policy
Data Retention
We retain your information for as long as necessary to provide services and meet legal requirements thereafter.
User Rights
You have the right to access, correct, or withdraw your personal information at any time. However, please note that withdrawing certain information may impact our ability to offer services.
Policy Updates
We may periodically update this Privacy Policy. Continued use of our services constitutes acceptance of any updates.
Contact Us
For any questions, feedback, or privacy concerns, please contact us:
PT Agribid Industries IndonesiaE-mail:
support@agribid.aiAddress: Jl. Buncit Raya No.18-20, RT.2/RW.7, Pejaten Bar., Ps. Minggu, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12510
Phone: +91 22 6971 9417
